Data Protection Policy

A. CONTEXT AND OVERVIEW

Who we are

The electronic Veterinary Dental Scoring (e-VDS) ist a is a Site owned by Dr. Gottfried Morgenegg-Wegmüller and was created to provide a pet dental scoring tool for veterinarians, veterinary dentists or technicians. Copyright, right of ownership and right of use belong to Dr. Gottfried Morgenegg-Wegmüller. You can contact us at this address by post (Dorfstrasse 70, CH-8912 Obfelden, Switzerland) or by email at contact@e-vds.vet.

Website hosting is provided by: Vetup SA RCS: AIX 512 803 602 (contact@vetup.com )

Introduction

The e-VDS needs to gather and use certain information about individuals.

These can include contacts, employees and other people e-VDS has a relationship with or may need to contact.

This policy describes how this personal data must be collected, handled and stored to meet the e-vds’s data protection standards — and to comply with the law.

Why this policy exists

This data protection policy ensures e-VDS:

• Complies with data protection law and follow good practice
• Protects the rights of staff, members and partners
• Is open about how it stores and processes individuals’ data
• Protects itself from the risks of a data breach

Data protection law

The Data Protection Act 1998 describes how personal information must be collected, handled and stored.

These rules apply regardless of whether data is stored electronically, on paper or on other materials.

To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

The Data Protection Act is underpinned by eight important principles. These say that personal data must:

1. Be processed fairly and lawfully
2. Be obtained only for specific, lawful purposes
3. Be adequate, relevant and not excessive
4. Be accurate and kept up to date
5. Not be held for any longer than necessary
6. Processed in accordance with the rights of data subjects
7. Be protected in appropriate ways
8. Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection

B. PEOPLE, RISKS AND RESPONSIBILITIES

Policy scope

This policy applies to:           

• All staff and resellers of e-VDS
• All contractors, suppliers and other people working on behalf of e-VDS

It applies to all data that e-VDS holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:

• Names of individuals
• Postal addresses
• Email addresses
• Telephone numbers
• …plus any other information relating to individuals

Data protection risks

This policy helps to protect e-VDS from some very real data security risks, including:

• Breaches of confidentiality. For instance, information being given out inappropriately.
• Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
• Reputational damage. For instance, the society could suffer if hackers successfully gained access to sensitive data.

Responsibilities

Everyone who works for or with e-VDS has some responsibility for ensuring data is collected, stored and handled appropriately.

Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.

However, these people have key areas of responsibility:

• Gottfried Morgenegg is ultimately responsible for ensuring that e-VDS meets its legal obligations.
• Gottfried Morgenegg is responsible for:
  • Handling data protection questions from staff and anyone else covered by this policy.
  • Dealing with requests from individuals to see the data e-VDS holds about them (also called ‘subject access requests’).
  • Checking and approving any contracts or agreements with third parties that may handle the company’s sensitive data.
  • Approving any data protection statements attached to communications such as emails and letters.
  • Addressing any data protection queries from journalists or media outlets like newspapers.
  • Where necessary, working with other staff to ensure marketing initiatives abide by data protection principles.
• Vetup is responsible for:
  • Ensuring all systems, services and equipment used for storing data meet acceptable security standards.
  • Performing regular checks and scans to ensure security hardware and software is functioning properly.
  • Evaluating any third-party services the company is considering using to store or process data. For instance, cloud computing services.
  • Arranging data protection training and advice for the people covered by this policy.
  • Reviewing all data protection procedures and related policies, in line with an agreed schedule

General staff guidelines

• The only people able to access data covered by this policy should be those who need it for their work.
• Data should not be shared informally. When access to confidential information is required, staff members can request it.
• e-VDS will provide training to all staff members to help them understand their responsibilities when handling data.
• Staff members should keep all data secure, by taking sensible precautions and following the guidelines below.
• In particular, strong passwords must be used and they should never be shared.
• Personal data should not be disclosed to unauthorised people, either internally or externally.
• Data should be regularly reviewed and updated if it is found to be out of date. If no longer required, it should be deleted and disposed of.
• Staff members should request help if they are unsure about any aspect of data protection.

Data storage

These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the IT manager or data controller.

When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.

These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:

• When not required, the paper or files should be kept in a locked drawer or filing cabinet.
• Staff members should make sure paper and printouts are not left where unauthorised people could see them, like on a printer.
• Data printouts should be shredded and disposed of securely when no longer required.

When data is stored electronically, it must be protected from unauthorised access, accidental deletion and malicious hacking attempts:

• Data should be protected by strong passwords that are changed regularly and never shared between staff members.
• If data is stored on removable media (like a CD or DVD), these should be kept locked away securely when not being used.
• Data should only be stored on designated drives and servers, and should only be uploaded to an approved cloud computing services.
• Servers containing personal data should be sited in a secure location, away from general office space.
• Data should be backed up frequently. Those backups should be tested regularly, in line with the company’s standard backup procedures.
• Data should never be saved directly to laptops or other mobile devices like tablets or smart phones.
• All servers and computers containing data should be protected by approved security software and a firewall.

Data use

Personal data is of no value to e-VDS unless the e-VDS can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:

• When working with personal data, employees should ensure the screens of their computers are always locked when left unattended.
• Personal data should not be shared informally. In particular, it should never be sent by email, as this form of communication is not secure.
• Data must be encrypted before being transferred electronically.
• Personal data may never be transferred to third parties.
• Employees should not save copies of personal data to their own computers. Always access and update the central copy of any data.

Data accuracy

The law requires e-VDS to take reasonable steps to ensure data is kept accurate and up to date.

The more important it is that the personal data is accurate, the greater the effort e-VDS should put into ensuring its accuracy.

It is the responsibility of all staff members who work with data to take reasonable steps to ensure it is kept as accurate and up to date as possible.

• Data will be held in as few places as necessary. Staff should not create any unnecessary additional data sets.
• Staff members should take every opportunity to ensure data is updated. For instance, by confirming a user’s details when they contact us.
• e-VDS will make it easy for data subjects to update the information e-VDS holds about them. For instance, via the website.
• Data should be updated as inaccuracies are discovered. For instance, if a client can no longer be reached on their stored telephone number, it should be removed from the database.

Subject access requests

All individuals who are the subject of personal data held by e-VDS are entitled to:

• Ask what information the company holds about them and why.
• Ask how to gain access to it.
• Be informed how to keep it up to date.
• Be informed how the society is meeting its data protection obligations.

If an individual contacts the e-VDS requesting this information, this is called a subject access request.

Subject access requests from individuals should be made by email, addressed to the data controller at contact@e-vds.vet. The data controller can supply a standard request form, although individuals do not have to use this.

Individuals will be charged €20.00 per subject access request. The data controller will aim to provide the relevant data within 14 days.

The data controller will always verify the identity of anyone making a subject access request before handing over any information.

Disclosing data for other reasons

In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject.

Under these circumstances, e-VDS will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.

Providing information

The e-VDS aims to ensure that individuals are aware that their data is being processed, and that they understand:

• How the data is being used
• How to exercise their rights

To obtain more information please refer to Privacy policy